Terms of Service

Eligibility Requirements for Car Rental in Bergamo

To rent a vehicle through our platform in Bergamo, all drivers must meet the following minimum eligibility requirements at the time of vehicle collection:

Age Requirements for Standard and Premium Vehicles

The minimum age to rent a standard economy or compact car in Bergamo is 21 years. Drivers between the ages of 21 and 24 are classified as young drivers and may be subject to an additional young driver surcharge as specified at the time of booking. This surcharge varies by supplier and vehicle category and will be displayed clearly before payment is confirmed.

For premium, luxury, convertible, or high-value vehicles - including vehicles valued above EUR 40,000 - the minimum driver age is 25 years. This requirement exists to comply with the insurance underwriting conditions applied by vehicle suppliers operating in the Lombardy region.

There is no upper age limit for renters, provided the driver holds a valid driving licence and meets all other eligibility criteria.

Driving Licence Requirements and International Permits

All renters and additional drivers must hold a valid, full driving licence that has been held for a minimum of one year at the time of pick-up. The licence must not be provisional, restricted, or suspended.

Holders of a European Union driving licence issued by any EU or EEA member state may present their licence directly at the rental desk without any additional documentation. Italian law recognises all EU licences as valid for driving on public roads in Bergamo and throughout Italy.

Visitors holding a driving licence issued outside the European Union - including licences from the United Kingdom, United States, Australia, Canada, and other countries - are strongly advised to obtain an International Driving Permit (IDP) from their country of licence issue before travelling. An IDP must be accompanied by the original national driving licence at all times. Some rental suppliers in Bergamo may refuse to hand over a vehicle without a valid IDP from non-EU licence holders.

It is the renter's sole responsibility to ensure that all documents are valid, unexpired, and appropriate for the class of vehicle being hired.

Pricing, Payment, and Optional Extras

Displayed Prices and Currency

All prices displayed on rentcarbergamo.com are expressed in Euro (EUR) and are inclusive of Italian VAT (IVA) at the applicable rate unless stated otherwise. Prices shown represent the base rental rate for the vehicle category selected and the duration specified. The total price including any selected extras is shown on the booking summary page before payment is collected.

Prices are subject to change until a booking is confirmed. Once a confirmation email has been issued, the price is fixed and will not be altered unless you make amendments to your reservation such as changing dates, vehicle category, or pick-up location.

What Is Included in Your Bergamo Car Rental Rate

The base rental rate includes the use of the selected vehicle for the confirmed rental period, unlimited mileage where specified, basic Collision Damage Waiver (CDW) insurance, third-party liability coverage as required by Italian law, and local taxes. Road assistance is included for mechanical failures in standard conditions.

The base rate does not include fuel. Vehicles are provided with a full tank and must be returned with a full tank of the correct fuel type. If the vehicle is returned with less fuel, a refuelling charge will be applied by the supplier at commercial pump prices plus an administrative fee.

Optional Extras Available with Your Bergamo Rental

The following optional extras may be added to your booking at the time of reservation or, where available, at the rental counter. Availability varies by supplier and location:

• Child seats, baby seats, and booster seats for infants and children of all ages
• GPS satellite navigation systems for exploring Bergamo's Val Seriana, Franciacorta, and Lake Iseo routes
• Additional driver registration - all drivers must be registered and meet eligibility requirements
• Super Collision Damage Waiver (SCDW) to reduce or eliminate the excess liability amount
• Personal accident insurance for driver and passengers
• Portable WiFi hotspot devices for connectivity during road trips through Lombardy
• Toll transponder (telepass) for use on Italian motorways including the A4 between Bergamo and Milan

Optional extras selected online are charged at the rate displayed during booking. Extras added at the rental counter are subject to the supplier's prevailing counter rates, which may differ from online prices.

Insurance Coverage and Renter Liability

Basic Collision Damage Waiver Included with All Bergamo Rentals

All vehicle rentals booked through rentcarbergamo.com include a basic Collision Damage Waiver (CDW) as a standard component of the rental rate. CDW reduces - but does not eliminate - the renter's financial liability in the event of damage to the rental vehicle. The excess amount (the sum the renter remains liable for in case of an at-fault incident) varies by vehicle category and supplier, and is displayed on the vehicle details page and in your booking confirmation.

Typical excess amounts for Bergamo car rentals range from EUR 500 for economy and compact vehicles to EUR 2,500 or more for premium, luxury, and SUV categories. The excess applies per incident and is not cumulative across the rental period.

Third-Party Liability Insurance as Required by Italian Law

All rental vehicles are covered by third-party liability insurance (RC Auto) as mandated by Italian law (Legislative Decree 209/2005). This coverage protects against claims from third parties for bodily injury and property damage arising from the use of the vehicle on public roads in Italy.

Optional Full Coverage and Excess Reduction

Renters may purchase Super Collision Damage Waiver (SCDW) or equivalent excess reduction products to lower or eliminate the excess payable in the event of damage. These products are offered either at the time of online booking or at the rental counter. We recommend purchasing excess protection in advance online, as counter rates are typically higher.

Please note that no insurance product - basic CDW, SCDW, or otherwise - covers damage caused by deliberate acts, prohibited use of the vehicle as defined in the previous section, windscreen and tyre damage unless a specific tyre and glass protection product has been purchased, or damage to the vehicle's undercarriage and roof panels unless full protection is in place.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Italy, including the Italian Civil Code (Codice Civile), the Italian Consumer Code (Codice del Consumo, Legislative Decree 206/2005), and applicable European Union consumer protection directives.

Any dispute arising from or relating to these Terms of Service, a booking made through rentcarbergamo.com, or the use of a rental vehicle in Bergamo that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of Bergamo, Lombardy, Italy.

If you are a consumer resident within the European Union, you may also have the right to submit a dispute through the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr in accordance with EU Regulation 524/2013.

These Terms of Service were last updated in 2025. The Italian language version of these terms shall prevail in the event of any conflict with a translated version.